Household Claims

In addition to the Key Measures, there are numerous household specific issues the programme addresses e.g.:

• Usage and cost of Loss Adjustors
• Replacement and Repair supply chain usage
• Changing mix and impact of perils e.g. Escape of Water, Subsidence, Accidental Damage
• Impact of major events e.g. 2009 Freeze, 2006 Subsidence 'boom'